Back to Course Service Desk Analyst [02/2023] Welcome & Introduction The IT Service Desk IT Service Desk Introduction Participants421 Cynthia Kraus 17645 18262 Ilya Peychev Katie Donnelly Show more Private: Service Desk Analyst [02/2023] IT Service Desk Introduction In Progress Lesson 2 of 22 In Progress ← Previous IT Service Desk Introduction Lesson Materials Please enable JavaScriptplay-sharp-fill LinkEmbedCopy and paste this HTML code into your webpage to embed. Defining the IT Service Desk Service Desk v Helpdesk Service Desk Analyst Role